We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Molo Home (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Доставка за 8 дней! Как смотрится мне нравиться, но отваливается((
If you're wrong to hit it, it can take off and hit again, it's very good to give a special touch and not get bored
Very happy. Not sure how long stickers will last. Seemed very weak, but all in all product is good.
С продавцом не общалась. Быстро пришла посылка до Москвы. Процесс наклеивания конечно не простой, идёт 4 части из-за прозрачной окантовки деталей части пришлось наклеивать внахлест или обрезать элементы вручную. Но в целом получилось неплохо. Вот так выглядит на ванне длинной 180см
Very beautiful stickers!!!! Just super!!!!! Elegantly packed, nothing crumpled, improved the side scratched side of the refrigerator!!! I highly recommend!!!!!!
Printing quality is good.
The product is as it is described, very nice quality, beautiful colors and drawing! Sticks well too.
Arrived very fast, approx 2 weeks
Thank you to the store. Beautiful. Conform to the picture.
All as in the description, and the pattern, and colors. It came in a roll with a soft heart, nothing was crumpled-in perfect condition. A sticker of four parts, numbered and with a pattern-in what order to glue. Convenient and easy. On moisture-proof acrylic paint is easily glued, and removed without loss as both a sticker and a coating. On one side is excellent-if you glue wrong, you can fix it. On the other hand, at the edges in some places leaves over time, it is necessary to press again to stick. In general, excellent, I recommend!
Very cute sticker, easily sticks to the wall, packed neatly. I came to St. Petersburg in a couple of weeks. It turned out to be a little less than I expected. I think I'll finish the second.
Looks OK, but don't know how will after naklejeniu
Good material and fast shipping
Great product, easy to apply. Fast shipping. Highly recommended.
I'm just like the photo, I get well packed, easy to install. no additional glues, intuitive instructions, looks great.
Быстрая доставка. Всё как в описании. Картинка соответствует заявленному фото. Продавцу спасибо. Рекомендую и товар, и продавца.
Very easy to install, beautiful colorful, size as indicated. I take off a part after a few days but I fix it with a little colorless pegamebto. I arrive very fast
Super yakust, garniy salesman) all super
Need to pay attention to the amount required for application in space. The design is very well made and after applied the wall is very beautiful. As bought sparingly to the space needed I finished customizando and applied otherwise.
Smaller than expected, but good quality and colors! Overall happy with purchase, planning to buy more.
igual que la imagen, parece de buen material, en cuanto lo coloque sacaré fotos